Thank you for shopping with Furo Furniture. We take great care in manufacturing and delivering our furniture products. Since our products are manufactured based on customer orders, please read our refund and returns policy carefully before placing an order.
1. No Return Policy
All furniture products sold on furofurniture.com are made-to-order and manufactured specifically based on customer orders.
Because of this, we do not accept returns once an order has been confirmed and processed.
Customers are requested to carefully review product details, dimensions, and specifications before placing an order.
2. No Refund Policy
Since our products are manufactured specifically after receiving the order, we do not provide refunds after order confirmation.
Once the payment has been successfully processed, the order will be considered final and cannot be refunded.
3. No Order Cancellation
Orders placed on our website cannot be cancelled once they are confirmed, as the manufacturing process begins shortly after the order is received.
We kindly request customers to ensure that all order details are correct before completing the purchase.
4. Service Support
Although we do not offer returns or refunds, Furo Furniture provides 1 years of service support for our products.
If any manufacturing-related issue occurs within this period, our team will assist in repairing the furniture.
This service includes:
Repair of manufacturing defects
Structural issues related to production
5. Repairs Outside Warranty Coverage
The following situations are not covered under free service warranty:
Damage caused by misuse
Damage caused by improper handling
Normal wear and tear
However, our team can still assist with repairing such issues. In these cases, repair charges and service costs will be paid by the customer.
6. Contact Us
If you have any questions regarding our Refund & Returns Policy, please contact us:
Business Name: Furo Furniture Website: furofurniture.com Location: 28B, Golam Jilani Khan Road, Kolkata, West Bengal 700039, India Email: furofurniture@gmail.com
